Washing machine repairs at your place
When the washing machine stops, the laundry piles up fast. Kobe comes to your home, finds the fault and fixes it on the spot where the part is available.
He repairs front loaders and top loaders across Brisbane Northside and the Redlands. Most of the work is on Miele, Fisher & Paykel, Electrolux, Bosch and Ariston.
You get a straight answer on the cause and what the repair involves. If a machine is not worth fixing, Kobe will say so.
Before you book
We repair household appliances. We don't offer installations or warranty repairs.
- Ariston: washing machines, dishwashers and dryers only.
- Cooktops: electric, ceramic and induction only. No gas work.
- Fridges: fans, sensors, thermostats, defrost systems and seals. No regassing or compressor work.
Common washing machine faults Kobe fixes
Won't drain or leaves water in the drum
A blocked drain pump, a clogged filter or a kinked drain hose are the usual causes. Coins, hair ties and lint get caught in the pump. Kobe clears the blockage, tests the pump and checks the hose and filter housing.
Won't spin or spins slowly
An unbalanced load, a worn drive belt, a failing motor or a faulty control board can all stop the spin. Kobe works out which one it is by testing the machine, then repairs or replaces the part.
Leaking water
Leaks come from worn door seals, loose or cracked hoses, a failing pump or a split detergent drawer housing. Kobe finds where the water is coming from and replaces the part that has failed.
Door won't open or won't lock
Front loaders hold the door shut with an electric lock. A worn lock, a damaged door latch or a control fault can leave the door stuck or stop the cycle starting. Kobe tests the lock and replaces it if needed.
Error code on the display
Codes point to a drain, water inlet, door, motor or sensor problem. A code is a starting point. Kobe checks the actual part behind it before anything is replaced.
Not filling with water
A closed tap, a blocked inlet filter or a faulty water inlet valve can stop the machine filling. Kobe checks the inlet screens and the valve and replaces what is faulty.
Noisy, banging or smelly
Worn drum bearings cause a loud rumble or grinding while spinning. Smells usually come from the door seal and drain area. Kobe checks the bearings and shock absorbers and tells you what the repair will involve.
Quick checks before you book
These are safe to try and sometimes save you a call-out.
- Check the power is on at the wall and the plug is pushed in.
- Make sure the water tap behind the machine is fully open.
- Check the door is shut properly and nothing is caught in the seal.
- If your model has a child lock, check it has not been switched on.
- Write down any error code on the display and the model number on the sticker. It helps Kobe bring the right parts.
Types Kobe works on
- Front loaders
- Top loaders
- Washer dryer combos
Brands we service
Bluewaves is an independent repairer and is not affiliated with these brands. Logos show the brands we service. Appliance and model coverage varies; Ariston repairs are limited to washing machines, dishwashers and dryers.
Where
Brisbane Northside: Hamilton, Hendra, Aspley, Stafford, Everton Park, McDowall, Albany Creek.
The Redlands: Alexandra Hills, Capalaba, Thornlands, Cleveland, Victoria Point.
From The Spin Cycle
- Washing machine not draining: what to check before you call
- Repair or replace? How to decide when an appliance breaks
Questions people ask
Is it worth repairing my washing machine?
It depends on the age of the machine, the fault and the parts. Kobe will tell you what he finds and what the repair involves before any work starts. If a replacement makes more sense, he will say so.
Which brands do you repair?
Miele, Fisher & Paykel, Electrolux, Bosch, Ariston, ASKO, Haier, AEG, Westinghouse, Chef, Esatto, Omega, LG and Samsung. Ask if you have another brand and we'll tell you if Kobe can help.
Do you come to my home?
Yes. Kobe repairs washing machines at your place across Brisbane Northside and the Redlands. Check the areas page to see if your suburb is covered.
The machine is full of water and won't open. What should I do?
Switch it off at the wall and leave it. Do not force the door. Call us and describe what the display shows. Never open any panels on the machine yourself.
Do you fix washing machines that are still under warranty?
No. Bluewaves does not do warranty repairs. If your machine is still under the manufacturer's warranty, contact the brand or the retailer first, as using an outside repairer may affect the warranty.
Broken appliance? Let's get it going again.
Tell Kobe what's wrong and he'll call you back to sort a time. A photo of the model sticker helps him bring the right parts.